TherapeuticAI

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Privacy Policy

Last Updated: July 4, 2025

1. Introduction

At TherapeuticAI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our therapeutic AI companion service.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Use our therapeutic AI companion
  • Contact our support team
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Demographic information
  • Conversation content with our AI companion
  • Emotional states and patterns identified through your interactions
  • Preferences and goals shared during therapeutic conversations

2.2 Usage Data

We automatically collect certain information when you access or use our service, including:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage patterns and session data
  • Time spent on the platform
  • Features accessed

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our therapeutic AI companion service
  • Create and update your user profile with personality traits, behavioral patterns, and emotional states
  • Personalize therapeutic responses and adapt to your needs over time
  • Track progress toward your therapeutic goals
  • Assess potential mental health risks and provide appropriate resources
  • Analyze usage patterns to improve our service
  • Communicate with you about your account or the service
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Multi-Layer Memory System

Our service employs a sophisticated multi-layer memory system to provide personalized therapeutic support:

  • Episodic Memory: Stores specific conversation instances with emotional context to provide continuity in your therapeutic journey
  • Semantic Memory: Builds and maintains your personality profile, preferences, and behavioral patterns to personalize interactions
  • Working Memory: Manages current session context and immediate therapeutic goals
  • Emotional Memory: Tracks emotional states, triggers, and responses over time to adapt therapeutic approaches

This memory system is essential to providing personalized therapeutic support, but we understand the sensitive nature of this information and implement strict security measures to protect it.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You can request deletion of your data at any time through your account settings or by contacting us directly.

We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and platform security, even after you have deleted your account.

6. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who help us operate our service (e.g., cloud storage providers, analytics services)
  • Legal Requirements: We may disclose information if required by law or in response to valid requests from public authorities
  • Safety and Security: In exceptional circumstances, if we detect a serious risk of harm to you or others, we may share information with appropriate authorities or emergency contacts
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
  • With Your Consent: We may share information with third parties when you have given us your consent to do so

All third parties are contractually obligated to use the information only for the purposes for which we disclose it to them and in accordance with this Privacy Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include encryption, access controls, regular security assessments, and employee training.

While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

privacy@example.com

© 2025 TherapeuticAI. All rights reserved.

Privacy Policy Terms of Service Contact

This AI companion is not a replacement for professional mental health services. If you're experiencing a crisis, please contact emergency services or a mental health professional.